Dedicated and expert support, with you every step of the way
Once your requirements have been defined, we take care of business, applying our expertise to allow you to concentrate on your core activities, rather than on time consuming, hands-on contract management.
Your dedicated FCC Environment Key Account Manager and Contract Coordinator act together as fixed points of contact, taking complete ownership of your waste management services, managing delivery, quality control and achievement of agreed targets.
The Key Account Manager will constantly review the service specification with a range of expert colleagues to ensure that it represents best practice. They will continue to suggest service improvements or enhancements that could deliver additional benefits or value. With over 2,400 people here in the UK and a further 60,000 around the globe, we have no shortage of expertise and experience to draw upon.
Your Contract Coordinator will also take responsibility for all your ongoing reporting, record keeping and compliance, helping you to make sure that you meet all your legal obligations for the safe and effective management of your waste.
We can even help you with engagement and training programmes that help your colleagues recycle more and waste less.